Member Spotlight — TreviPay: Revolutionizing B2B Payments with Innovative Solutions
Since its inception, TreviPay has focused on simplifying commerce, enabling businesses to operate more efficiently and delivering exceptional customer experiences. By combining innovative technology and payment expertise, TreviPay addresses market needs and builds long-lasting partnerships.
What Sets TreviPay Apart
TreviPay’s competitive advantage lies in its configurable, multi-tenant platform tailored to each client’s needs. Unlike generic payment providers, TreviPay offers features that directly address industry-specific challenges, such as dynamic pricing, seamless integration with dealer networks and consolidated billing.
TreviPay’s solutions span 32 countries, enabling cross-border transactions with ease and compliance. Its combination of cutting-edge technology and a partnership-driven business model ensures TreviPay consistently delivers superior value. A dedicated account management team works closely with clients, providing white-glove service to tailor solutions for specific ecosystems.
Driving Results and Growth
TreviPay measures success through clear metrics that demonstrate its impact.
TreviPay proactively enhances its platform to meet evolving market demands. Innovations include expanding Robotic Process Automation (RPA) processes to improve payment application times and implementing an advanced treasury management solution. These advancements help TreviPay maintain its competitive edge while ensuring scalability and adaptability.
Future opportunities include expanding geographic reach beyond the 32 countries TreviPay currently serves and enhancing the product to support new payment types and eInvoicing capabilities.
TreviPay Wins Best B2B Payments Experience Award
TreviPay was recognized with the Best B2B Payments Experience Award at the APAC Payments Excellence Awards for its innovative solution for PACCAR Australia. By automating invoicing, introducing consolidated monthly billing and reducing billing errors from 20% to less than 2%, TreviPay has streamlined order-to-cash (O2C) processes across PACCAR’s dealer network. The award highlights TreviPay’s commitment to delivering efficient, customer-focused B2B payment solutions that drive business growth.
Solving Challenges in the Automotive Aftermarket: The PACCAR Australia Case
In the automotive aftermarket, network inconsistencies often hinder seamless operations. Dealers under OEM brands manage their O2C processes differently, creating inefficiencies for buyers seeking uniform Procure-to-Pay (P2P) experience. PACCAR Australia, recognizing this issue, turned to TreviPay for a tailored solution to simplify fleet purchasing.
TreviPay’s platform transformed PACCAR’s network operations by automating invoicing, consolidating monthly billing, enabling dynamic pricing and honoring not-to-exceed agreements. This streamlined approach created a consistent experience for fleets, reducing friction across the network and boosting efficiency for OEMs, dealers and buyers.
The solution also supports global compliance requirements, managing KYC and KYB verifications. This capability is crucial for OEMs looking to scale parts programs across borders. In partnership with TreviPay, PACCAR Australia has set a new benchmark for P2P efficiency, driving growth and operational excellence.
Delivering Tangible Benefits to Customers
TreviPay’s solution addresses critical pain points in the fleet industry including:
Error Reduction: Billing errors decreased to minimize disputes and manual corrections.
Financial Streamlining: Automated payment applications and consolidated monthly billing simplify fleet financial management and enhance cash flow predictability.
Enhanced Insights: Using Vehicle Identification Numbers (VINs), customers gain a clearer understanding of total cost ownership, improving decision-making.
For dealers, the platform improves operational efficiency by reducing billing errors and offering greater cash flow visibility. These features have driven an adoption rate of over 98% within PACCAR’s network, with a Net Promoter Score (NPS) of 85 over the past year. Retention rates are similarly impressive, standing at 98.8% across the program’s fleets and dealers.
Mark Santschi, General Manager Parts at PACCAR Australia, reflected on the success of the program saying: “The ability for TreviPay to support the procure-to-pay processes of our customers through the TreviPay payment solution is an integral part of why our fleet business continues to grow at such a rate.”
A Commitment to Tailored Solutions
With an emphasis on customization, each TreviPay program can be white-labeled and tailored to the specific needs of its clients. For PACCAR Australia, TreviPay integrated its platform with diverse fleet management systems and Dealer Management Systems, ensuring compatibility across the network. This flexibility has been instrumental in driving program success and customer loyalty.
By addressing individual client needs, TreviPay fosters long-term relationships, as evidenced by its 11-year partnership with PACCAR Australia. The results are clear: improved efficiency, higher customer satisfaction and sustained growth for all stakeholders.
Looking Ahead
TreviPay continues to push the boundaries of what’s possible in B2B payments. With a strong track record of success, a commitment to innovation and a client-centric approach, TreviPay is well-positioned to lead the future of financial operations. Its solutions don’t just simplify processes—they empower businesses to grow, adapt and thrive in an increasingly complex world.
As the global business landscape evolves, TreviPay remains a trusted partner, delivering the tools and expertise organizations need to navigate change and seize opportunities. For TreviPay, the mission is clear: to revolutionize B2B payments and create lasting value for its clients.
For more information, visit TreviPay.com.
